You should see something to transfer. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Many fans find it best to TRANSFER the seats to their guests prior to the event. Create an account to follow your favorite communities and start taking part in conversations. If you see a Sell button next to your tickets in your account, you can sell them! No. Danielle is the author of this solution article. 2023 Open the App and sign in to see your tickets. We are changing the way you register and sign-in to the StubHub Community. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Just follow the simple steps to make the tickets officially yours. (*If you can't remember your password, tap. On the review page, click the Transfer button to send the tickets. Otherwise you have until your friend creates an account to cancel the transfer. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Tix originally purchased Spring 2020, was postponed until today 7/31/21. why the hell can they just not send you the tickets in an email, as an option? A full-service national event ticket marketplace. The tickets will be delivered to the buyer automatically. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Its up to the promoter, artist, or team if you can sell tickets or not. Remember, your friends can always transfer tickets back to you. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Have mobile tickets and cannot find barcode. How do I transfer AXS Mobile ID? Open the App and sign in to see your tickets. This will help to ensure that you are ready for your event in no time! AXS Mobile ID allows for convenience, flexibility and security. All Rights Reserved. If your friend already has an AXS account, the tickets will be transferred instantaneously. After completing the account information, you may buy, sell or manage any seats in your account. Terms of Service | AXS Mobile ID allows you to manage . Are screenshots of the barcode valid for entry? What is transfer? I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. AXS Mobile ID tickets are digital and cannot be printed for venue entry. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Now we just want to get rid of them ugh. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Help us improve this article with your feedback. Never. Tickets Not Showing Up In AXS Hello! Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. i assume they will try to get me to receive the tickets using axs again. The Fox Theater Foundation. Yep! There has to be some way, right. Tap Tickets Tab (pull down on the screen to refresh if necessary). Browse your upcoming events and tap the ticket icon for the game or event you would. Customer service all the way to your seat, 2000-2022 StubHub. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Why did the venue decide to use AXS Mobile ID? In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Help us improve this article with your feedback. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Upcoming. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. If available, youll see the option to get tickets with AXS Official Resale on the event page. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. And you're done! No, tickets must be scanned through the Rockets App or the AXS App. You may also review your transfers and purchase history at AXS.com. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Never. Tap View to access the barcode and scan in for entry. If you already have an AXS account, the tickets will be transferred to your account automatically. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. When your tickets sell, youll receive an email informing you of the sale. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. No. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Can I still use a ticket after I have transferred or shared it with someone else? Yes Apparently it is actually AXS? This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. When fans have tickets they cant use, they list them for other fans to buy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Present the scannable QR code at the door for entry to Toyota Center. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Use the same email you use on StubHub. After the switch, you will enter the email address you use to access the community in order to reset your password. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Did you find it helpful? Usually there is a waiting period of a few weeks. Can I have multiple tickets on one phone? If they already have an AXS account set up the tickets will go in their account automatically. Privacy Policy | Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. There is no fee for transferring seats and you are allowed unlimited transfers. [deleted] 1 yr. ago. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Tix originally purchased Spring 2020, was postponed until today 7/31/21. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Easy! We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Select the tickets to sell, and then set your price and selling options. Was wondering if you had any update on how yours is going? If you do not currently have an AXS account you will be instructed to create one during your purchase. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. To view your AXS Mobile ID tickets click on your initials in the middle. Official Tickets and Your Source for Live Entertainment | AXS.com Have been on hold 3+ hrs. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Click the Sell button next to the event in your AXS Account. may not be valid. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Your tickets will no longer be listed for others to buy. Your tickets will no longer be listed for others to buy. For more information, please see our There is no fee for transferring seats and you are allowed unlimited transfers. It got postponed and now we all cant go. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Just follow the simple steps to make the tickets officially yours. Third-Party Resale Tickets: Everything You Need to Know. Why did the venue decide to use AXS Mobile ID? I was never able to get ahold of SH again. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Otherwise you have until your friend creates an account to cancel the transfer. AXS handles payment and delivery so buyers and sellers never interact with each other. | Copyright Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. They should be able to tell you if the tickets are active. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Article. Ability to transfer and/or sell tickets varies by show and is subject to change. Its up to the promoter, artist, or team if you can sell tickets or not. Did you find it helpful? Enjoy the event! I purchased 2 tickets through stubhub January 2020. Is there any way to get any assistance? Thanks! Here we are. Then your friends can get in with their own phones using the AXS app. Customer service all the way to your seat, 2000-2022 StubHub. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. If you have any questions, please call us at (713) 758-7330 or email us at
[email protected]. On the review page, click the Transfer button to send the tickets. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Its up to you! and our Yep! I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Press question mark to learn the rest of the keyboard shortcuts. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Nope. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Transfer tickets to friends (for select events). In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Yes Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Bought ticket and then they weren't available from the seller. Try to contact them on their Twitter account. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. I had flown from TX to NY for this show with my friend. On the review page, click the Transfer button to send the tickets. Stubhub assured me my tickets would be available. No. Yes. 2023 Crypto.com Arena. Select the tickets to sell, and then set your price and selling options. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. The event staff will scan this digital barcode to let you and your party into the event. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Site Map | So you can sell on StubHub or any other way you find. Tickets Seat numbers it lists 13-16 ? On the Review page, click the List Tickets button to finish. Privacy Policy. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. When its time for the event, they can open the app to show their tickets on their phone. When I buy tickets, do I have to deal with the seller? You will enter your community username and new password and done! I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Please help. The game is in 36 hours. How will I know if my transfer was successful? We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . What if my guests arrive at different times? Hey guys, I just joined this group so if this isnt allowed lmk. You've been successfully subscribed - thanks! If you already have an AXS account, the tickets will be transferred to your account automatically. Theyll also need to get the AXS app. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When I sell tickets, do I have to deal with the buyer? I purchased tickets for a concert back in February. it never happened. What are my options here? In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Select the seats you would like to send. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Sorry we couldn't be helpful. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Its up to you! Click the Transfer button next to the event in your AXS account. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Use the same email you use on StubHub. Bought tickets for a group? AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Click the Sell button next to the event in your AXS Account. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Anyone have success getting something similar resolved day of show? Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What is AXS Official Resale and where do the tickets come from? Show was postponed from June 2020 to July 2021 due to covid. When listing tickets, you decide how long your listing will be available for others to buy. Can seats be transferred to someone who doesnt have an AXS account? The gig has not been cancelled we just chose not to go. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. How far in advance can I access my tickets? If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue.