There was evidence of effective multidisciplinary working with the hospital intervention team the security team and specialties when these were available. Staff recognised and reported incidents and near misses. We'd like to use additional cookies to remember your settings and understand how you use our services. Elimination of the three-day hospital inpatient requirement for Medicare coverage of post-hospital SNF care. Where a patient experiences disorientation we will aim to keep moves to a minimum. The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. Medicines management had been added to the safety thermometer as an additional performance measure. Leaf Hospital, St. Annes Road, Eastbourne, East Sussex, BN21 2HW. In the same survey the trust performed in line with the national average for 13 questions relating to how they involved patients in their care and worse than the national average in 11 questions. This included a workforce development plan, additional consultant shifts and better utilisation of resource plans for access and flow. Key services were available five days a week with out of hours and weekend cover also available when needed. Friends and Family Test results showed a higher than average response rate and the scores were higher than the England average. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. Patients and relatives we spoke with gave positive feedback about the care they received on the unit. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. Where individuals needed support this was provided. Senior staff monitored and updated risks on the service risk register frequently and had initiated a number of strategies to reduce risks. Conquest Hospital Mental health services were provided by another trust. The midwifery led unit was closed from the 10 December 2021 until the 21 April 2022 due to staffing challenges. Provide SDEC services at least 12 hours a day, 7 days a week. They will help you evaluate transportation services for your patient/client to . Most staff did not meet the trusts 90% target for mandatory training completion and demand pressures on the service meant staff often found it difficult to attend training. 01323 645 555 View details. Tel: Green Bay 01923 436 681, Purple Bay - 01923 436100, Blue Bay - 01923 217 065, Yellow Bay - 01923 436 669, Reception - 01923 217 760, Doctors' Office - 01923 436 103, Sister's office - 01923 436 104. Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. For example, through the use of practice based competency assessments for a variety of clinical procedures. Let's make care better together. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. (877) 870-7012 to begin the admissions process. We saw dedicated areas for children in the main outpatient waiting areas. There were 10 times from 1 January 2019 to the 1 October 2019 where the short stay paediatric assessment unit, was closed at the weekends. The service provided mandatory training in key skills to all staff and made sure everyone completed it. There were 735 mixed sex breaches on surgical wards at EDGH during a 12-month period. Our rating of this service improved. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. How to get to Eastbourne Hospital by Bus? We carried out a short notice announced focused inspection of the Maternity service, looking only at the safe and well led key questions. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. Leaders and staff understood and knew how to apply them and monitor progress. Records were clear, up-to-date, stored securely and easily available to all staff providing care. However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. This programme addressed issues such as how appointments were booked, queuing systems for specialist doctors, clinic duration and capacity and demand leading to positive results for patient services and patient experience. Mr Lawson refuses to engage in onerous pre-tests, so there is no entrance exam. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). We also looked at a wide range of documents including standard operating procedures, meeting minutes, risk assessments and recently reported incidents. At the time of our inspection visit it was partially rolled out with a clear timeline for continued introduction of key aspects of the framework.The triumvirate management structure for the division gave clear lines of reporting, clear accountabilities and responsibilities and was known to staff. / 50.7864829; 0.2697638. It has 22 beds and two operating theatres and 129 employees. The plan for your discharge from hospital will start on your admission to hospital. The trust systems for the management of patient records were new and not yet fully embedded.Patient records had been moved off site and were retrieved when needed but staff reported some delays in this. Strong clear leadership seen, staff felt well managed and well led. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. Kings Drive, Eastbourne, East Sussex, BN21 2UD The service did not have a major incident policy for the mortuary, although they had started work to produce this. This was demonstrated through consistently poor audit results despite governance interventions. The journey time between Eastbourne Station and Eastbourne District General Hospital is around 59 min and covers a distance of around 19 miles. Leaders understood the challenges to quality and sustainability, and were taking action to address them. There was a high vacancy rate of 12% for surgical nursing staff and the service was highly reliant on bank and agency staff for both nursing and medical staffing. Kent Surrey and Sussex Air Ambulance (G-KSSC) pays a visit to Eastbourne Hospital this afternoon RM 2J6FRBR - Air ambulance transports critically ill patient from Eastbourne hospital to suitably equipped medical facility. They were focused on the needs of patients receiving care. This information will help us make improvements to the website. A new training programme was being rolled out. This reflected a rating of inadequate for safe, requires improvement for effective, responsive and well led and good for caring. Staff with substantial expertise in safeguarding and child protection provided support to the emergency department (ED) team although the use of safeguarding tools and assessments was variable. On the day of your discharge any medicines you need will be prescribed by the doctor and dispensed by the hospital pharmacy or the ward/unit area. Large amounts of money or valuables, such as jewellery or electronic devices etc. of hospital observation status and an admissions process that is transparent and administratively simple. We don't rate every type of service. Current mandatory and statutory training for nursing and medical staff did not meet trust targets. Smoking, vaping or using e-cigarettes is not allowed anywhere on any trust site, including in outside areas or in vehicles, to protect the health of the people using and working in our services. The senior team demonstrated a significant focus on improving sepsis screening and treatment. At least one standard in this area was not being met when we inspected the service and The service had enough medical staff with the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. 0300 131 4500, Bexhill Hospital There are vending machines outside most wards. The vision and strategy were focused on sustainability of services and aligned to local plans within the wider health economy. We saw minutes of meetings where incidents including never events were discussed and learning fed back to staff via ward meetings and newsletters, which were available in hard copy and circulated by email. Staff were caring and compassionate, working to maintain privacy and dignity of their patients. 192.com Business Directory - your top resource for finding Hospitals listings . The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. However records indicated persistent delays in completing investigations and contributing factors included those identified by quality audits, which the senior team had not resolved. Staff had an understanding of what informed consent entailed. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. Data provided by the trust showed improvements in the implementation of the sepsis pathway. The admission process includes these steps: Intake : You'll meet with one of our compassionate intake coordinators who will listen to your story and history, assess your situation, and determine how we can best help. 05 November to 12 December 2019 During a routine inspection. Patients' records are not available for consultation until 100 years from the last date of the document. However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. Let us know. 0300 131 4500, Eastbourne District General Hospital Please speak to the nurse in charge of your care or area. Where the NEWS score was elevated to a higher level there was automatic review by the medical emergency team. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. The trust recognised the difficulties in matrons completing clinical and administrative work and they have introduced matrons assistants. Eastbourne Midwife Unit (EMU) is in Eastbourne Sussex and part of the East Sussex Healthcare NHS Trust. the service is performing badly and we've taken enforcement action against the provider of the service. The incident-reporting system indicated consistent oversight from the senior team and a detailed approached to establishing the causes. Prev 1 2 Next . The practice development nurse also supported healthcare assistants to achieve the national care certificate and had helped to develop a new initial training and support programme for newly qualified nurses. Inadequate Data for the period December 2016 to December 2017 indicated variable performance in RCEM audits. This meant any child presenting at risk from complex mental health issues after this time, would be transferred to the short stay paediatric assessment unit or Conquest Hospital site for overnight admission until assessment by a mental healthcare professional could be safely carried out. However, staff are taken from the ward they are based in to work in other areas that do not have a full establishment and staff shortages. Please give these to a nurse. Protected meal times mean that we can help patients who may need assistance with eating and drinking and maintain privacy and dignity. HE 88 Eastbourne Group Hospital Management Committee (Downside Hospital, Gildridge Sanatorium, the Leaf Hospital, the Maternity Home, Princess Alice Hospital, St Mary's Hospital): Group Medical Executive Committee, ad hoc Ophthalmology Committee, Intensive Therapy Unit . 0300 131 4500, Bexhill Hospital Leaders had the integrity, skills and abilities to run the service. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. there are some services which we cant rate, while some might be under appeal from the provider. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. It will also include any special instructions personal to you. The nursing staffing levels had improved since our previous inspection visit in September 2014. The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. The service had enough staff to care for patients and keep them safe. You will have a small locker next to your bed or chair for your personal possessions. Eastbourne District General Hospital has 337 inpatient beds, and eight critical care beds. Staff assessed risks to patients, acted on them and kept good care records. ACTs provide high quality and appropriate care and liaise with STAR . Find out more. To contact PALS at this hospital: phone 0300 131 4784. email [email protected]. the service is performing exceptionally well. Inpatient Mental Health Intake & Admissions Process, All of the staff deserve special recognition, What to Expect When Calling a Mental Health Facility, may need to be entered from aurora.boxcarstudiodev.com, Mental Health & Psychiatric Hospitals in Glendale and Tempe, AZ, See what other patients are saying about us, Copyright Aurora Behavioral Health System. Patients and relatives told us that they were treated with dignity and compassion. Multidisciplinary working was apparent across a range of specialities within outpatients. Bexhill On Sea, The environment had improved since our previous inspection all areas were visibly clean and equipment was well maintained. Staff were clear about their roles and accountabilities. Other series are not available for consultation until 30 years from the last date of the document. The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD Our rating of the service was good. Staff were aware of the duty of candour and gave patients honest information and support. Storage space is limited, but where possible, please bring with you or have brought in for you: We recommend that you ask a relative to take home any money or valuables you have on you when you are admitted to hospital. The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. Staff understood the services vision and values, and how to apply them in their work. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). We observed clear referral pathways for patients who were displaying or had mental health conditions. Managers monitored the effectiveness of the service and made sure staff were competent.