How To Fix Raycon Earbuds Not Charging? Bluetooth in-ear buds are compact and give up to, Read More How To Charge Wireless Earbuds Without Case?Continue, Samsung Galaxy Buds are one of the most trustworthy wireless earbuds for Android users. 2 And with Fast Fuel, you can get up to one hour of playback after you charge . Connect the case to a power source with the Lightning cable that's included with your Powerbeats Pro. On the right control module (it looks like a box that's found along the cord), press the Power button. Battery Status. Then, press and hold the system button on the case for 15 seconds or until the LED indicator . To turn off the Powerbeats, press and hold the power/b button at the back of the left earcup for two seconds, or until you hear a sound that indicates the headphones are powered off. If you're having trouble charging your Beats Fit Pro, here are some things you can try. Save my name, email, and website in this browser for the next time I comment. Quick Start Guide. Beats Powerbeats Pro are at the lowest price ever! 13.6-13.8v is normal, alternator can take it to 14.5v, but let it sit for a short while and it'll probably drop to 13.1-13.3v. Reset Your PC. Nov 26, 2019 5:13 PM in response to Homeboy30. Powerbeats Pro with charging case: more than 24 hours' listening time; Powerbeats Pro (single charge): up to 9 hours' listening time 3; Fast Fuel: A 5-minute charge provides up to 1.5 hours of playback 4; Charging case, Lightning connector (included) Rechargeable lithium-ion Above all, you get 1.5 hours of playback time in 5 minutes of charge. However, it is important to note that the wireless Beats headphones will still continue to draw power while they are connected to the charger and using.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'remodelormove_com-large-leaderboard-2','ezslot_16',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Beats headphones typically have a long-lasting battery life depending on the type and model. There are also design issues in the hinges of the Beats Studio 3 headsets with the screws coming out of them. Additionally, some models of Beats wireless earbuds feature fast charging technology that allows them to be charged for just a few minutes for up to a few hours of playtime. The charging time for Powerbeats varies depending on which version of Powerbeats you have. This is the complete guide for, Read More How To Fix Jabra Elite 65T Not Charging? Skullcandy is a popular brand in the headphones and wireless earphones industry. 5 Fixes! They were charging fine when I went to sleep that night. provided; every potential issue may involve several factors not detailed in the conversations The H1 chip is also responsible for the Powerbeats Pro's insane battery life. That's according to suppliers involved in Apple's iPhone supply chain. However, the exact amount of time it takes to charge your earbuds can vary depending on the specific model and battery level. To do this, you will need to double press the power button on the left earcup of the headphones. This will allow you to manually update if your device is not currently updated to the latest firmware version. If the LED light is white, this indicates your headphones are in pairing mode and not charging. Your audio settings may include an equalizer feature that you can use to boost the bass or treble settings. You can activate Siri through voice command by simply saying Hey Siri or by pressing and holding the Beats logo button until your head Siris activation chime.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'decortweaks_com-large-leaderboard-2','ezslot_12',111,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'decortweaks_com-large-leaderboard-2','ezslot_13',111,'0','1'])};__ez_fad_position('div-gpt-ad-decortweaks_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-111{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. We also boast an active community focused on purchasing decisions and technical aspects of the iPhone, iPod, iPad, and Mac platforms. Keep in mind that you will need to ensure you have Bluetooth activated on the device you are trying to connect to your headphones before the pairing process is complete. . That's three to four hours more than most top competitors, including Apple's own AirPods 2 and Samsung's slick and nimble . 5 Fixes!Continue, Are you facing a problem where your Jabra Elite 65T wont charge? Ive already been down that route twice now with different headsets. To switch off your Beats, simply hold down the power button until the headphones power down. The consent submitted will only be used for data processing originating from this website. 1 With the charging case, you can get up to 24 hours of playback. Why is my left Powerbeats Pro not working? is a question I find a lot in Apple forums. 5 Easy Fixes. Try out these tips to fix the issue-. With a deep understanding of the constantly evolving world of consumer electronics, Kern is poised to continue bringing his unique perspective and valuable insights to readers for years to come. The headphones use a premium lamination which gives a sleek finish and durability, however, this does not protect against the damage that water can cause. Once the red light is active, you can connect your headphones to any compatible device. It is important to always use the included charger to ensure no damage is caused to the earbuds. If you still need help, contact Apple Support. So, if youre using a third-party charger or cable, that might be why the Powerbeats case is not charging. They didn't even fix the problem. How long does it take to charge power beats? The Nintendo Switch is a popular video game console that provides hours of entertainment for people of all ages. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. 1. Make sure you are using the correct charger and allowing the battery to completely run out before recharging. Once the connection between your Beats and your device is broken, the LED lights on your Beats should stop blinking. Best for most. Powered by the Apple W1 chip for seamless connectivity. Hold your Powerbeats Pro within 5cm (2 inches) of your unlocked iPhone, iPad or iPod touch. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. You get three 3-foot cables in one pack, giving you quite the bang for your buck. Open theBeats app for Androidto see the battery level of your earbuds and charging case. Beats managed to integrate . Link to Powerbeats Pro on Amazon:https://amzn.to/37tbuTPSEE UPDATE VIDEO: https://www.youtube.com/watch?v=ET0C9nhExZEJump to 3:45 for Charging Issue.UPDATE . Snap up the favorite headphones of sports stars like Serena Williams and Simone Biles from just $179 on Amazon- that's 28% off! sterling r, User profile for user: It is recommended that you put them in the case while not using your Beats since this will get you a longer battery life. On your iOS device, a card appears that shows the battery . Powerbeats Pro with Charging Case: More than 24 hours listening time; Powerbeats Pro (single charge): Up to 9 hours listening time 3; Fast Fuel: A 5-minute charge provides up to 1.5 hours of playback 4; Charging case, lightning connector (included) Rechargeable lithium-ion How-to quickly fix a split keyboard! If you are still having issues with your Beats blinking, then you may need to try resetting the headphones. However, we cannot independently confirm if the Weibo account has a proven track record. Even during an intense workout, these earbuds remain comfortable and secure. video tutorial on Powerbeats Pro battery replacement. When you go to use them there is always one that is almost dead and the other fully charged or higher. ), Change Ownership Of Airpods: Remove Your AirPods From An Apple ID, iPhone Hotspot Keeps Disconnecting: 8 Quick Fix Ideas, How to Delete Photos on Mac without Deleting from iCloud, Dell Laptop Power Light Flashing Orange Then White (Explained!). Then, press and hold the system button until the LED light flashes red and white. Modem vs Router: Whats the Difference and Why Does It Matter? This same process . APacheco91, call To be sure, you can check your devices battery level. As a result, the Powerbeats case wont charge. The standard 5W adapter takes 3.5 hours or more to charge an iPhone 11 entirely. Charge your Beats Fit Pro. Did you know this site is reader-supported? It should show you whether or not everything is up-to-date. This reversal comes nearly two months after Kuo said Apple had abandoned its plans to release a new iPhone SE in 2024. If you have wired Beats, then you can disconnect the 3.5mm audio jack from the port it is plugged into. Finally, check that you are charging your Powerbeats Pro correctly. You might need to update the Beats firmware. To resolve this issue, make sure to fully charge your headphones. Place the Powerbeats Pro charging case next to the phone, and open it. You will be able to discuss the issue with a certified technician, and they will provide any available options to assist you. It looks like an arrow pointing up and it's blue. Thanks for checking the article and trying the troubleshooting. 3. comment. It can be easily fixed at home. When you're ready, here's how to charge them. You can now pair your Powerbeats to your intended device once again. In fact, it's one of Sony's best OLED . Beats wireless earbuds typically take around 2 hours to fully charge. Put your earbuds into the case and restart your iPhone. When they're plugged in, the indicator light shows their charging status: Red: Charging White: Fully charged Powerbeats 2 Wireless earphones get 6 hours of playback from a 90-minute charge. It delivers a great music listening experience with a powerful audio, Read More How To Fix Raycon Earbuds Not Charging? Audio Sharing lets you wirelessly share audio with another pair of Beats headphones or AirPods. Copyright 2000-2023 MacRumors.com, LLC. But when one bud starts draining faster than the other, you will end up feeling confused and annoyed. Im calling Apple out on this because I own Beats Studios, Solos and Powerbeats standard. Hi, I'm Daniel, an electrical engineer and tech enthusiast. I went an bought another pair Black Friday for a ridiculous low price. Took them around a week just to send me the same pair of earphones with the same problem. Heres How To Fix, Can you Connect Xbox Controller to Switch Lite? Required fields are marked *. Apple is working on a redesigned version of the larger-screened iMac that could bring back the "iMac Pro" name. Since launching his career, Kern has become a go-to source for insightful and informative articles on the latest gadgets and trends in the world of consumer electronics. Testing consisted of full Beats Fit Pro battery discharge while playing audio until the first Beats Fit Prostopped playback. Keep the case lid open. These earbuds were designed for those living an active, on-the-go lifestyle. Seeing this it's definatetly a design issue, I should've gone with the Samsung or jabras. SHOPPING Asked 2 years ago by dave. The Powerbeats 3 charge 1 hour in 5 minutes and the full 12 hours in two hours. And I think I have found a few good workarounds for you to try. Reset your PC if you are using your PC as a power source to charge your beats which, of course, is not advisable; you should check if the PC is on. Sometimes debris or dust particles accumulate in the Powerbeats charging port that, prevents current flow. Apple claims they can go for over 24 hours on a full, single charge when you have the charging case. Get weekly top MacRumors stories in your inbox. How can we help? You might need to thoroughly clean and dry your earbuds before putting them back in the case. When you need to charge both the earbuds and the case, here's what to do: You can also charge the case without the earbuds. If you are still having trouble with the blinking red light, try restarting your device or try different audio ports. But sometimes, this feature creates charging issues. Resetting Beats Pro. Place the earbuds in the charging case. These were some of the tips to fix the Powerbeats Pro charging issue. That's a win-win in our book!When possible, The Gadget Buyer uses affiliate links (at no additional cost to you). Customers have had to resort to inserting a "wedge" to keep the charging pins in contact, according to the lawsuit. The battery in the headphones will last up to 40 hours when full charged. After two seconds, the sound will indicate the headphones are powered off. Keep the case lid open. Battery life depends on device settings, environment, usage and many other factors. Just make sure to keep the Powerbeats Pro in their case when they're not in use, and remember to connect the case to a power outlet every few days. The first workaround to try is disconnecting and forgetting your Beats that you have paired on any devices. Pros. Here's what we know so far. A Powerbeats Pro owner has filed a class action lawsuit against Apple for its "false, misleading and deceptive" advertising over the wireless headphones battery life and charging case. If your Powerbeats Pro require any updates, the process may be using additional battery power to do so. If it is, try switching it off and turning it back on. Additionally, if you own an Apple product, try resetting your Bluetooth settings so that the device can forget your headphones and re-pair them. Powerbeats Pro Charging Issues and Power Drains. The Beats Fit Pro are rated for six hours with either ANC or transparency modes on, making them the longest-lasting ANC earbuds in either the Beats or Apple lineups (the AirPods Pro top out at 4.5 . Some of our partners may process your data as a part of their legitimate business interest without asking for consent. The battery level is represented by a percentage in the Bluetooth page. To do so, make sure the headphones are disconnected from any device, then press and hold the Power Button for 10 seconds. Otherwise, we recommend looking at something like the Anker Soundcore Spirit Dot 2. Which is sweet. If the LED light turns red when earbuds are in the case, this indicates that your Case battery is below 40%.var cid='1593098010';var pid='ca-pub-3087135359355499';var slotId='div-gpt-ad-decortweaks_com-medrectangle-3-0';var ffid=2;var alS=2021%1000;var container=document.getElementById(slotId);container.style.width='100%';var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;if(ffid==2){ins.dataset.fullWidthResponsive='true';} Experiment with the settings, look into purchasing an amplifier, or replacing the cables with higher amperage cables. Truth be told, you did make a smart buying decision. Use a lint-free cloth dampened with warm water to clean the cases charging pins. Look for the name of your Beats headphones and select it to view more details. (And what is it used for?). if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');If youre using a fast charger, like from an Apple device, it should be able to charge the headphones to a full amount in just 1.5 hours or less. They said that they couldnt find and issue with them but when they returned from them overnight shipping now both ear phones were drained to 0% and the case was at 75%. With an undergraduate degree in Computer Information Systems and marketing paired with a Master's in Business Administration, Kern brings a unique blend of technical expertise, business acumen, and personal experience to his writing. I hope one of these tips helped you solve the Powerbeats charging problem. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'decortweaks_com-box-3','ezslot_4',105,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'decortweaks_com-box-3','ezslot_5',105,'0','1'])};__ez_fad_position('div-gpt-ad-decortweaks_com-box-3-0_1');.box-3-multi-105{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. The next step here is to reset your Beats. One of the first things youre going to need to know is how to charge your earbuds; well also walk you through how to troubleshoot any charging issues, how to use your Powerbeats Pros shortcut control features as well as answer a few questions your probably wondering about. This was while I was asleep and they were seated and the case was plugged in and open. Last month, I also faced this situation when I went for a morning walk, and my left earbud stopped working. I got a set of jabra all wireless that sounds better and works better for less money and headache. If the reset doesnt resolve the issue, try connecting the headphones to a different device. Apple Music Library Gone? 250$ for the first pair less than half for the second. Without the case, each bud should give you about 9 hours of playback. If Powerbeats Pro is not charging, ensure you use the latest version of the earbud's firmware. Lets dive in! Your ears won't feel weighed down when sporting . Dec 13, 2019 2:59 PM in response to noodleholic. Undoubtedly, it works seamlessly with Apple devices, but things turn frustrating when your Powerbeats Pro stops charging. If you have wireless Beats, then you need to turn off the Bluetooth pairing for your Beats. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-large-mobile-banner-2','ezslot_22',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-2-0');When completely charged, the indicator light will turn green. If youd like to make your Beats Solo 3 louder, there are a few options available to you. 5 Easy FixesContinue, Your email address will not be published. When they're plugged in, the indicator light shows their charging status: Powerbeats2Wireless earphones get 6 hours of playback from a 90-minute charge. Use a microfibre cloth or Q-tip dipped into isopropyl alcohol to clean the wax buildup around the metal contacts. Warranty card. Testing conducted by Apple in September 2021 using preproduction Beats Fit Proand Charging Case units and software paired with iPhone 12 units and prerelease software. With the charging case, you can get more than 24 hours of combined playback. Connect the charging case to a power source with the USB-C cable that's included with your Beats Fit Pro. For a single charge, the Airpods Pro give up to 4.5 hours of listening time and 3.5 hours of talk time. If the LED light is solid red, this indicates the headphones are currently charging. Once you pair your earbuds to your iPhone, your iPhone will instantly display the battery life of your earbuds and case. When you need to charge both the earbuds and the charging case: You can also charge the case without the earbuds. Please make an appointment if you are visiting an Apple Store. That's because I had the right gadget for any situation we might face in the woods. In some cases, if youve damaged your case, you will be able to get it repaired for free with your warranty. Leave the case open. If it is rising while connected to a power source then you know it is indeed charging. The case will continue to flash white, which shows that it has been reset. Swipe to the right on your Lock Screen. Testing conducted by Apple in September 2021 using preproduction Beats Fit Proand Charging Case and software paired with iPhone 12 units and prerelease software. It will only charge up via a Lightning cable.Wireless earbuds for workouts: PowerBeats Pro (opens in new tab) ($250 at Apple)Charge wirelessly: Apple AirPods 2 with Wireless Charging Case (opens in new tab) ($199 at Amazon) Connecting your Xbox controller to How to Save Money on Nintendo Switch Games. Time to find out if it's worth pushing past the pain for these otherwise exceptional on-ear headphones. Scroll down until you see your Beats Pro and select them. To help protect against sweat and moisture, the cables and ear cushions on the Solo 3 are covered in a hydrophobic material which is resistant, however, this does not make the headphones waterproof. A single charge provides up to 9 hours of listening time, and up to 24 hours with the included charging case. The first option is to turn up the volume on your device such as your phone, tablet, or laptop that is being used to playback the audio. Apple's Beats-branded buds also charge very quickly -- you can get . To do this, start by opening the Bluetooth settings on your device. While charging the entire battery will take a few hours, you can get about three hours of battery life from just five minutes of charging when the battery is low.Amazon: Beats Solo3 ($197) Manage Settings Without the case, each bud should give you about 9 hours of playback. A forum where Apple customers help each other with their products. This is quite a simple one, but sometimes your charging issues can simply be down to a case of ' turning it off and on again '. They do the exact same thing as the smartcase. Heres a video tutorial on Powerbeats Pro battery replacement. I appreciate the reply. They are not just going to come out and admit this because its going to be a major issue. Powerbeats Pro earbuds give approximately 9 hours of non-stop playtime and up to 24 hours with the case. 10-minute Fast Fuel charging gives 1.5 hours of playback. To ensure that the power adapter or wall outlet is not faulty, try to charge Powerbeats from a different power source. kkirsche 6 yr. ago. Ive been reading all of the posts from multiple sites. This problem along with a button issue actually surfaced just 1 day after purchasehad to return them to a service center for a fix. 5 Fixes!Continue, JLab is a popular brand for truly wireless earbuds. Sweat getting into the buds can also lead to charging and pairing problems. If the red light on your Beats is blinking or solid, there are a few steps you can take to try and fix it. Batteries typically start to expand after a while, and slowing down the last 20% helps to minimize that. Listeners get 10 hours, 52 minutes of playback on a single charge when used with an iPhone XS Max, which is . or use a USB-C to USB cable to connect to older power adapters or devices. The headphones still remain widely available on the used market, as well as on sites such as eBay and Craigslist. We and our partners use cookies to Store and/or access information on a device. Learn how toadd the Batteries widget to your Today View. Exactly the same, I am using them with an Samsung phone, I trusted this beats for being "apple" over the in ear wireless buds from Samsung, everytime I'm ready for the gym the left ear bud is drained at 0%. You can turn this feature off if you want. They do the same thing. Press and hold the button on the case for 15 seconds, until the LED indicator light flashes red and white. (iOS 16.4 Beta 2), New iPhone 15 Leaks & Rumors (New Design, Colors, Features & More), AirPods, HomePod, and Apple Music in 2023 ft. @DavidLewisTech, Privacy / DMCA contact / Affiliate and FTC Disclosure. You should see a green Batteries Tap this entry and it will list the widget at the top of your Today screen in the Notification Center. We and our partners use cookies to Store and/or access information on a device. This will also help if your headphones are not getting enough power from the device its being connected to. How to reset PowerBeats Pro and fix PowerBeats Pro problems in about 15 seconds. Below is a screenshot clearly showing the case stop charging one earpiece while the other is still charging allowing that earpiece to start to discharge proof that people are see the left side dies quicker than the right. This will help minimize the risk of damaging your headphones. To be quite honest, Powerbeats Pro are known for producing far better sound quality while providing a snug, secure fit around your ears. Powerbeats Pro are IPX4 rated, which means earbuds are water resistant, but dust particles can accumulate near the metal contact and insulate the current flow. Required fields are marked *. Lets take a look at all its shortcut features. Change the settings Reset your Earbuds Lost Powerbeats Pro Clean and care. Jan 28, 2020 2:09 PM in response to APacheco91. For Wireless headphones, such as the Solo Pro, Powerbeats Pro, and Beats Studio3 Wireless, the battery life . Charge your Powerbeats Pro. MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. How to charge Apple Beats Studio Buds and check battery life on iPhone or Android. On your iPhone, iPad, or iPod touch. The 269.95 Beats Solo Pro blends the design of the firm's existing Solo with the wired EP headphones for an attractive, modern and fairly sleek design. This guide is for you if youre facing a similar problem and looking for a solution. See the user guide. Steve Jobs would have never let crap like this go on. Some folks have experienced success just by pressing down on the earbud that wont charge while in the case. Swipe down from the top right corner of your phones display and youll have access to the Control Center, where you should be able to find a battery level indicator for your headphones. The charging time for Powerbeats varies depending on which version of Powerbeats you have. Firstly, check your battery level by going to your devices Bluetooth settings and tapping on the Powerbeats Pro to display the current battery life. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). At this point Apple has to know there is a complete design flaw with this item. Best answer: Your Beats Solo 3 headphones will last you about 40 hours on a full charge. To reject an incoming call, simply press and hold the beats logo button for one second. I'm Kern. On your iOS device, a card appears that shows the battery level. You should try to try a different power outlet. Nov 26, 2019 2:51 PM in response to Homeboy30. Here's what the blinking LEDS on the Fuel Gauge mean: When unplugged from power source: 5 white lights signal full or near-full charge; 1 solid red light signals low charge Place your earbuds in the case. But also, the battery in some devices just probably isn't the rate mAh rating as Apple/Beats says equals 100%. There could be many reasons behind Powerbeats Pro not charging issue. Continue with Recommended Cookies. As noted by YouTuber ZoneOfTech on Twitter, Apple typically uses two pins to attach each button to the chassis, but Apple plans to make the iPhone 14 and iPhone 14 Plus available in Yellow this spring, according to a Weibo post shared by Japanese blog Mac Otakara. Toggle the automatic ear detection to off. Now press and hold the system button for 10 seconds until you see the LED light flashes red and white alternately. Once you are in Bluetooth Settings, find your Beats headphones from the list of devices and click on Turn Off. If the Powerbeats case is still not charging from the new outlet, there might be an issue with the adapter. Now press and hold the System button for 10 seconds until you see the LED light flashes red and white alternately. Tap Done on the top, right-hand side of the screen. Beats app for Android. Apple calls it "Optimized Battery Charging". Have no idea how to fix it? Fast Fuel makes it so that you can get up to 1.5 hours of playback after you charge your Beats for about 5 minutes. It is also important to note that you should use the correct power source for your particular headphones and never use a charger with a higher output than the one recommended for your particular model. Powerbeats will stop charging automatically once the earbuds and case are fully charged. To charge the earbuds, place them in the case and ensure theyre placed correctly in the charging magnet. Looks like no ones replied in a while. However, there could be a delay, so you will need to manually check for firmware updates. The cool thing about Powerbeats Pro is that they detect when only one is being worn and will automatically convert stereo audio channels to mono, so you'll still be able to enjoy the full track recording in the one ear. Instead of wearing both earphones at once, use one earphone while the other one charges inside the charging case, and switch between them when the one in your ear starts to run out of juice. Make sure Low Power Mode is disabled in your devices settings. Leave the case open. The most common reason Powerbeats Pro is not charging is because of improper placement of earbuds in the charging case. If you already have the app installed, open the app to connect. When your Powerbeats2 Wireless earphones are turned on and paired, the indicator light on the left earphone shows how much listening time is left: Plug your Powerbeats2 Wireless earphones into a power source using the included USB cable. It may also be worth checking the updating option of your headphones. Now, go back to your Today screen using steps 1 and 2, and you will be able to see .