ticketek marketplace fees

We use dedicated people and clever technology to safeguard our platform. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. *These tickets are also listed on Ticketek Marketplace if you prefer to purchase via the original seller, however the platform adds a service and handling fee ($17.95) a reissue fee ($14.85). So thanks very much! Complained via customer care webform which didnt even have an option for the relevant event. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Ticketek has recently been made aware of some confusion around our service/delivery fee and thought this an opportune moment to reiterate the structure of this fee, which is charged on each transaction. . But if this happens I will complain to the Ombudsman again as I am certain there will be an avenue of recourse if the tickets are not genuine. You will be able to find discounts of up to 30% on selected shows. has links for each of your tickets purchased. I tried selling my tickets there and they never got purchased. Once you have selected your seat, you will be proceeding to add all the required personal details. [2022]. You can subscribe to a wide variety of live events and Ticketek will contact you when there is new information. Those who buy tickets with no intention of attending a gig, who then want to sell their tickets at an inflated price through the same bloody vendor deserve every bit of bad karma and difficulty that they seem to be experiencing. Keep in mind that you should make your request within 60 days after the event date. Ticketek has a dedicated Group Bookings Department hotline via 1300 364 001 or . etc.WHERE IS THE ACCOUNTABILITY? Similar to Ticketmaster, the prices of tickets at Ticketek fluctuate depending on the liking of the individual sellers. Dyson Hair Dryer Cord Management, The Premiere Marketplace for NFTs. Yet they ignore it, still deny payment & request the $100 administration fee. Click List a ticket. 2023 ProductReview.com.au Pty. Having the same problem. . How do you know if theyre secondhand tickets? Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. https://marketplace.ticketek.co.nz/. One Site. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! The Box Office is located at the Western Entrance and best . AFL Round 02 Tickets 2021. (A .pdf).The transaction was finalised. Create an account to follow your favorite communities and start taking part in conversations. The first payment may be due at the time of purchase. Oct 21, 2021. $148.60. Bank details are correct and theres also a current credit card number that the refund can be processed against. 1,310 reviews. Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. To apply for a Refund You must complete the Refund Application Form here as soon as You know You cannot Attend the Booking, and up to 60 days after the Booking. Garbag, will try this again because I had a pretty good experience but to be honest went in with low expectations. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. Very disappointed considering this was a direct link from the ticketmaster website, I thought it would be legit. A: No, all tickets are only available within 72 hours of the performance date. All rights reserved. Im going to email the theatre and ask them to change to ticketek - who are not great but at least you can find a person. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. If you've forgotten your account details, never fear we also . I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. Non existent customer service. What to do?? It seems like ticketmaster is a very dodgy site. (Not all concert tickets are able to be sold on this service, for some reason. Therefore, it's impossible to speak to an actual person. Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. Here, you'll have the option to click a button to say you're interested. Ticketek wastes YOUR TIME like it doesn't matter. Yes please. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! details of the event including: name, date, time and venue. A truly digital company, ticketek.com.au is Australia's . ago. $75. ticketek marketplace fees . In fact, a study by the U.S. Government Accountability Office found that ticketing companies charge an average of 27% of the ticket value in fees. Ticketek issue different types of tickets depending on the particular event - it can be Companies can ask for reviews via automatic invitations. Try to use someone else or let me know how I can get my refund. The only reason I used marketplace was because everyone said it was the most trusted way of selling tickets, otherwise I would've gone to Gumtree or something else. Go to "Manage events" in your account. I listed three tickets for one of the Manchester united football matches that occurred last month. Safe, Fast and Verified You'll get your money back and another fan gets to go to the show. as files or special links. No way to recover tickets. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. aren't issued Only option is to put in request online and then wait. Is buying tickets from Ticketmaster safe? Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value. If your You can reach us at 1300 651 607 or [email protected] or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . Refunds takes weeks. i spent 2 hours online and still didn't manage to secure tickets. I purchased Red Hot Chilli Peppers tickets the day they went on sale. After the event; I received an email stating that the buyer could not gain entry to the event as they required a "hard copy" of the ticket, that I would not be receiving payment for the ticket & that I was liable for a $100 administration fee. The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. worried. You will have to visit Tixel to sell your ticket as you cant directly sell your ticket through Ticketeks website. Analytical cookies 760500 Views Aug 18, 2021 Article. Ticketek Rewards - Redeem gift vouchers when you answer surveys, Buy Snoop Dogg tickets starting at $123.35, Buy Ed Sheeran tickets starting at $89.90, Hot Deals - Get 30% off tickets for the David Strassman comedy show, Shop Cirque du Soleil Crystal tickets starting from $76.40, Shop Lewis Capaldi tickets starting at $99.90. as seen in. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. 30. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor tickets, mobile tickets (special links) or Ticketek app tickets. Dealing with the same thing atm. Choose your tickets. We will only use them once to look up your active tickets in CouponAnnie can help you save big thanks to the 14 active promotions regarding Ticketek Gift. A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business . you can't make. Jun 17, 2019 contributed by Nicole Bowman. Its capped at a little over the original price. Image Based Life > Uncategorized > ticketek marketplace fees. There may be a fee applicable on eligible refunds and exchanges. Hey, I went through a 10-month ordeal with Ticketek Marketplace last year. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. This is what a Ticketek mobile ticket looks like in your browser or mobile app. The $41 itself doesn't have any superscript that leads to an explanation. If you cannot attend a performance you hold tickets for, you can re-sell these through Ticketek Marketplace, this is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue. ticketek marketplace fees. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. It has a hefty price charges, for example for a ticket base fare of $25, Ticketsmaster charges $7.75 convenience fees charge, that is at least10%. . Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. Tixel wasnt available to me as tickets were withheld from issuing until just a few days from the event. General. In other words, it was the same $78 that they charged on the Website. Authentic and Verified. Before the final confirmation (in step 4), select the 'private listing' option. *Plus fees and charges All patrons 17 and under must be accompanied by an Adult. are therefore always enabled. 3 hours ago. Ticketmaster first encourages you to find the answers to your questions from their FAQ section. original I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. The service and handling fee covers the end-to-end service delivery, from the time of purchase through to staffing at events, technology and support. Tixel supports these tickets as well. Marketplace has its own Twitter account you could try, but the only thing that got them morning for me was consumer affairs. Why does Ticketek Marketplace charge fees? . Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. Similar to any other ticket marketplace, buyers, and sellers can come together on its platform and grab amazing deals on different types of tickets. Ticketek Marketplace Terms and Conditions of Sale. First time using the "Ticketmaster Resale" website - now also the last. Fee-Free Event Tickets. I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. See the Best Services in 2022 as rated by Australians on ProductReview.com.au. Have consumer affairs gotten back to you? According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) protection to both sellers and buyers protecting fans from scammers and time-wasters. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. Our Frequently Asked Questions: mobile ticket you have not yet used ticket. The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. If you're planning your visit, you can . So I hope it will turn up! Here's what to do: Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. Their customer service to follow up and right the problems is poor. Sell tickets directly from your Ticketek Account. account" option. According to Ticketmaster's policy, on the average amount of ticket price, 30% of it is being charged as fees. . Press question mark to learn the rest of the keyboard shortcuts. If not using Ticketek Marketplace please also consider the below. Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. Press J to jump to the feed. I'd accept less for the tickets but if they are going to add an unknown amount, perhaps there is no point. Login to your Ticketek Account, select the tickets you want to sell for up to 10% above the ticket price. as app-only tickets. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! $200 Negotiable. A subreddit for Melburnians and Melbourne enthusiasts! By purchasing a ticket, you agree to be bound by these Terms and Conditions. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. Appalling service. Indy 500 Snake Pit presented by Coors Light The Indy 500 Snake Pit presented by Coors Light is the ultimate festival of fun, friends and some of the biggest electronic music acts in the world - all while Indy cars roar past at 230 mph. Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. Not only that, but Ticketmaster is now offering its services in across 32 countries and mainly deals in categories like sports, concerts, family and theatre events.