After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. The first offer to purchase was around 68 thousand dollars. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. i personally would beg to differ. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. Please contact me if anyone is able to find a better way to deal with these criminals. We hope this article has been helpful. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. email:
[email protected], just got a call from them..there number is [protected] and the manager is named nelson..they were offering an 80% off on my wife for a vacation..good thing my wife is not at home and i'm the one who answered there call..i turned them down telling them that i can't decide yet and i need to talk to my wife..the guy is a filipino..i knew that cause i too am a filipino and he keeps on talking filipino dialect when he knew that i'm from the philippines..when he knew that i can't decide, he abruptly put the phone down..and because i feel bad of what he did, i tried to open my computer to see there website and file a complain on there customer service..but this is what i saw..a lot of complain and soon i realize that good thing i didn't fall for this scam..thank you all for posting this..you did really help a lot..just a simple advice, see more details before you decide..they are good, very good..but too good to be true..(Mr. J from California). - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. The majority of resorts available through the interclub program were some of the worst rated resorts in the RCI manual. May 22, 2010 @ 12:56 PM). Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. I'll keep you posted on how it turns out for us, but so far it is not looking good! How did it turn out for you guys? In some cases, your timeshare developer may offer an official exit program. The first was to continue with the upgrade - which we did not want. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Everything said was identical, currently arguing with them to cancel the contract. Legitimate Companies that Buy Timeshares? So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. The combined costs was equal to or greater than what was being offer. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! Absolutely outraged! Go figure. How To Write a Timeshare Rescission Letter? Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. After this they charged our credit card and cashed a "check" payment for the same month's payment. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. . After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. This never happened, so we wrote several additional emails to this firm. Have you had any luck with your fight against these crooks? We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. How To Get Out of a Timeshare with Grandview Las Vegas? they will admit that trading your private residency with someone else costs $189 each time. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. I want to thank all of you for your posts. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding I feel Sorry for those who have suffered from this kind of scam. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. I became suspicious these series of complaints of others. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. The company I also know as The Sunset Group . Have you been able to get any resolution? In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. We only suggest companies with high ratings and verified customer reviews. I asked to see the rules and they changed the subject. Please repost. 2. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. But opting out of some of these cookies may have an effect on your browsing experience. Take action now! Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. I wish I had done some research about them. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. Our "VIP week" couldn't be booked at all. There is nothing stated in the contract There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. We followed the terms of the contract termination clause (13) as written in the contract. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. Overall makes it challenging to cancel their contracts. We use cookies to give you the best experience possible. Walking Away From Timeshare Maintenance Fees This will Happen. There have been a few lawsuits Sunset Group has been involved in. We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. They tell you lies to make you buy their packages. Same happened to me in Playa del Carmen. not being from the USA it makes it difficult for us to find someone. I'd rather just pay for the SUV rental and enjoy my vacation. #5. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. I keep calling but to no avail. You can also try to sell your timeshare on your own. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. They got me too. Same liesA class action is not possible, you would have to sue them in Mexico. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. What should we do? I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics.